Frierson Consulting

Enterprise Resource Planning

One of the largest problems that businesses face today is the collaboration of data across their whole business networks. A typical organization may be compiled of any number of different sectors, all using separate software and programs to go about their work, and due to the diverse range of programs used, it can prove tedious, if not difficult to collaborate between each department. This is where Enterprise Resource Planning (dubbed by the acronym ERP) comes in. To get to grips with ERP, the whole purpose is to singularly integrate all the software and hardware into one system by means of using a database. This can enable organizations to analyze data from individual departments far more easily.

For instance; in the old days, if a customer had to order something from a business, the order would trail from department to department mainly through a paper-based journey, ending up having to be inputted into the system any numerous amounts of times. This can cause problems. Firstly, orders might get lost somewhere between departments, then on top of this if an order is received and has to be inputted any number of times, there are more chances for mistakes or errors. Enterprise Resource Planning systems can help solve this by making it possible for all the departments to pick the data from the order form from a database. There is little need for paperwork, and itdoes not have to be converted into different formats for different departments.

This also enables companies to track orders, so when receiving a call from a customer enquiring to their order, instead of having to either phone down to the warehouse or tell the customer to try a different number, the data can simply be picked out of the warehouse software from the customer enquiries department.